Fidest – Agenzia giornalistica/press agency

Quotidiano di informazione – Anno 31 n° 301

Capiche: the smart language assistant for refugees

Posted by fidest press agency su mercoledì, 13 dicembre 2017

berlinoBerlin. Capiche is a translation and tracing service based on Artificial Intelligence (AI) and crowd knowledge that aims to improve communication with and from refugees in Europe. The application Capiche was developed in cooperation with the German refugee information portal http://www.HandbookGermany.de and presented in Berlin during the EIT Digital Germany Innovation Day. It is the first AI system on the market that integrates crowdsourcing and uses the resulting data for learning the AI system. Capiche is a spin-off of EIT Digital’s European Refugee Information and Communication Service (ERICS) Innovation Activity and was developed in cooperation with EIT Digital partners TU Berlin, T-Systems Multimedia Solutions GmbH, DFKI, Aalto University and Crowdee GmbH.As the number of refugees increases, so does the number of people in Europe that have to overcome major obstacles in everyday life due to a lack of language skills, e.g. in understanding websites and information brochures or in communicating with authorities. Direct demand from senders is rarely possible, as national operators of websites, online journals, and public administration institutions usually do not use direct communication, if they do not understand Arabic, for example. A lack of language skills leads to a loss of information, unanswered questions and slower integration.
Capiche is a new solution for these information providers: it now enables small editorial offices to offer their users content in non-standard languages. Via an interface in the Content Management System, content is played via a cloud-based micro-service to the AI system and the crowd, with the help of which it is translated and returned in the desired language. In this way, Capiche helps to overcome language barriers and promote integration. In the next phase, Capiche will be available as multilingual real-time communication in all major EU and refugee languages, including an extremist and fake news filter. In the future, it will also be possible for a user to put his or her question directly to an information portal in his or her own language, and the combination of artificial intelligence and human crowd intelligence to find the answer quickly and easily in his or her own language.
EIT Digital is a leading European open innovation organisation that brings together a partnership of over 130 top European corporations, SMEs, startups, universities and research institutes. EIT Digital invests in strategic areas to accelerate market uptake of research-based digital technologies and to bring entrepreneurial talent and leadership to Europe.

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