Fidest – Agenzia giornalistica/press agency

Quotidiano di informazione – Anno 33 n° 348

Amerigroup Connects Members to Community-Based Resources

Posted by fidest press agency su venerdì, 1 novembre 2019

To underscore its commitment to whole-person health, Amerigroup will give consumers in many of its 2020 Medicare Advantage plans access to the Medicare Community Resource Support (MCRS) program. The MCRS team will identify community-based resources for members and help them better understand and utilize their health plan benefits. Amerigroup recognizes that Medicare-eligible consumers take a number of factors into consideration when making their enrollment choices and the availability of these types of services in our Medicare Advantage plans can be a key factor in that decision.
MCRS social workers and outreach specialists have extensive experience with Medicare-eligible individuals, a deep understanding of the role social determinants play in overall wellness, and up-to-date knowledge on the community-based resources available to members in the area. The MCRS team also has access to a member’s claims history with Amerigroup to ensure that recommended services align with each member’s individual needs.The MCRS program will be available with certain 2020 Medicare Advantage plans offered in Texas so consumers should check with Amerigroup regarding each plan’s coverage details.Members may request MCRS assistance by contacting Amerigroup customer service. Additionally, Amerigroup customer service representatives, case managers, and other Amerigroup associates can proactively refer members with appropriate needs to the MCRS team.In 2020, many of Amerigroup’s Medicare Advantage plans will offer additional options for social and support services that can improve health. This includes a package of benefits, known as Everyday Extras, which offers members in participating plans a choice of such services as healthy food delivery, personal home helpers to assist with daily activities, and alternative medicine to address pain and discomfort.People enrolled in Medicare Parts A and B may sign up for an Amerigroup 2020 Medicare Advantage plan during the annual Medicare Annual Enrollment Period, which began on October 15, 2019 and continues through December 7, 2019.


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