Fidest – Agenzia giornalistica/press agency

Quotidiano di informazione – Anno 32 n° 259

Comporium Celebrates 125 Years of Service to Customers

Posted by fidest press agency su giovedì, 12 dicembre 2019

Comporium, one of the nation’s leading independent telecom providers, will celebrate its 125th anniversary on December 10, 2019. Headquartered in Rock Hill, S.C., the company serves over 134,000 residential and business customers in South Carolina and North Carolina. Comporium’s history dates back to 1894, when its parent organization, Rock Hill Telephone Company, was issued its charter by the State of South Carolina. The business was sold to E.L. and Mary Barnes in 1912; a total of 433 lines were in operation at that time. As the communications industry advanced, so did the company’s service offerings to customers. To reflect this growth, RHTC and 10 affiliated businesses became known as Comporium Group in 2001. The rebranding and reorganization signaled a new era for the privately-held company, where the fifth generation of the Barnes family is currently on the job and leading Comporium into the future.
Today, Comporium provides a host of solutions to its residential and business customers. These include internet, voice, digital video, wireless, security monitoring and home automation, computer network services, and structured wiring and cabling. Areas served in South Carolina include York, Lancaster and Chester counties and parts of Lexington, Saluda, Edgefield, Orangeburg, Calhoun and Aiken counties. In North Carolina, full services are provided in Transylvania County and parts of Mecklenburg and Union Counties. Business services are available throughout the Charlotte metro region.As Comporium looks to the future and how it will meet customer demands in coming years, the company is poised to release several new products. A recent partnership with Alarm.Com brings with it exciting new options for customers with ReadyHome, Comporium’s security and home automation service. Subscribers who are signed up for the company’s video product will soon have access to a new streaming video service that will have an over the top (OTT) feel. Comporium STREAM TV, is planned to launch to customers in the first quarter of 2020 and will provide live tv via an internet-based app. The company is also working to innovate its original product offering, voice, offering cloud-based business services outside of its traditional service footprint. Behind the scenes, Comporium has recently made significant investments in upgrading its core network. Replacing hardware and upgrade connections, the company has moved to a mesh network. This means an even more reliable network for both residential and business customers. Comporium is also overhauling its Business Support System, sometimes referred to as its billing system. Both of these projects, expected to be completed during the next year, will give the company better tools to serve its customers now and in the future.

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