Fidest – Agenzia giornalistica/press agency

Quotidiano di informazione – Anno 31 n° 301

Posts Tagged ‘accenture’

Accenture Acquires Fairway Technologies to Bolster Product and Platform Engineering Services

Posted by fidest press agency su venerdì, 30 agosto 2019

Accenture (NYSE: ACN) has acquired U.S.-based Fairway Technologies, a provider of engineering services, to further power the Accenture Product and Platform Engineering Services practice, helping clients manage and innovate software-based platforms. Terms of the transaction were not disclosed.Together, Accenture Product and Platform Engineering Services practice and Fairway Technologies will help organizations maximize platform value by scaling and enhancing digital platforms that introduce new business models and revenue streams. Fairway Technologies includes more than 80 skilled professionals and has offices in San Diego and Irvine, California, as well as Austin, Texas.Accenture Product and Platform Engineering Services practice includes over 8,000 professionals who help clients pivot to the digital platform economy, from defining a platform strategy to designing, implementing and supporting a platform and developer ecosystem. For three consecutive years, analyst firm Zinnov has positioned Accenture as the leading provider of Product and Platform Engineering Services — Enterprise Software Ratings — in the Zinnov Zones 2018: Engineering Research & Development (ER&D) Report.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 482,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

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Accenture to Acquire Analytics8, Australian Analytics and Data Specialists

Posted by fidest press agency su domenica, 18 agosto 2019

Accenture (NYSE: ACN) has entered into an agreement to acquire Analytics8, a privately held Australian big data and analytics consultancy that specialises in data management, reporting and visualisation, data science and analytics services.
Founded in 2002, Analytics8 provides data and analytics solutions to some of Australia’s largest organisations. With deep expertise across multiple industries, from healthcare to financial services, Analytics8 enables clients to derive enhanced insights from data.
Analytics8’s Melbourne and Sydney-based team of 70 professionals will join Accenture Applied Intelligence, which uses artificial intelligence-powered data, automation and analytics to help clients transform their businesses.“In this data-driven age, organisations are increasingly seeking to harness the power of their information for competitive advantage and to identify opportunities for revenue growth and cost reduction,” said Amit Bansal, a managing director at Accenture who leads its analytics and artificial intelligence business in Australia and New Zealand.
Hedde Schuitemaker, co-owner of Analytics8, said, “We are excited about joining Accenture. Our data scientists and data analytics expertise will complement Accenture’s applied intelligence capabilities and industry knowledge, allowing us to help customers further leverage data and analytics to transform their businesses.” The agreement to acquire Analytics8 is the latest demonstration of Accenture’s continued investment in innovation and ongoing commitment to growing its capabilities in digital growth channels. It follows two other acquisitions Accenture made in Australia in the last 12 months: its June 2019 acquisition of cybersecurity and technology company BCT Solutions, and its December 2018 acquisition of PrimeQ, one of Australia’s and New Zealand’s top Oracle software-as-a-service cloud implementation service providers.

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Accenture (NYSE: ACN) has launched a new Customer Experience Center

Posted by fidest press agency su mercoledì, 17 luglio 2019

The technologies that are showcased at the center demonstrate how digital and physical experiences align along the automotive sales and service processes (Photo: Business Wire)
Focusing on digital and mixed-reality technologies, the center, located in the Bosch Areal in Stuttgart, was developed and is operated by Mackevision, part of Accenture Interactive, and is a market leader in computer-generated imagery and immersive content solutions using data-based visualization. The Customer Experience Center is designed to help automotive companies identify new sources of growth as the industry moves toward a digital future.
Through innovative design-thinking sessions and workshops, the center will enable auto manufacturers and their dealers to rapidly co-create prototypes and industry-leading solutions by exploring how the latest innovations such as virtual and augmented reality solutions and connected car features can be applied to solve their business challenges. The goal is to help mobility providers transform their business activities and consumer experiences by addressing customers’ needs for new digital and connected products and services.

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Accenture Opens Advanced Technology Center in Alicante, Spain

Posted by fidest press agency su giovedì, 4 luglio 2019

To deliver innovative technologies to clients, Accenture (NYSE: ACN) today opened a new Advanced Technology Center in Alicante, Spain. The opening ceremony will be attended by the President of the Valencian Government, Ximo Puig, and the Mayor of Alicante, Luis Barcalá.Located in the Alicante Digital District, the center — called the Pierre Nanterme Center for New IT, as a tribute to the late Accenture CEO — is home to 85 professionals with a focus on developing and delivering a wide range of cross-industry technology solutions across leading technology platforms, as well as custom engineering, infrastructure and cloud services to clients across the globe. To do so, the center leverages innovative delivery models, agile development and automation capabilities.One of eight Accenture Advanced Technology Centers in Spain, the new center will collaborate with the Valencian technology and business ecosystem. This includes working with local universities and vocational training schools to contribute to the development of technology talent.The center has an emphasis on continuous training to provide professionals with the right skills to help clients address changing market conditions. This contributes to the creation of sustainable, quality jobs, which is something that Accenture Spain has been committed to for more than 50 years.Mercedes Oblanca, managing director of Accenture Technology Iberia said, “Enterprises in Spain are faced with what can be an overwhelming array of emerging technologies but rotating rapidly to ‘new’ IT is no longer an option— it’s an imperative. This new Advanced Technology Center in Spain will enhance our ability to provide the capacity, speed and talent that our clients require to embrace new IT and advance their digital transformation efforts.”

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Accenture, Cisco and Quest Alliance Team to Skill Youth for the Digital Economy

Posted by fidest press agency su giovedì, 4 luglio 2019

Accenture (NYSE: ACN), Cisco and Quest Alliance are teaming to equip 1.5 million youth across India with skills for the digital economy. As part of a year-long collaboration, the organizations have signed a memorandum of understanding (MoU) with the Directorate General of Training (DGT) within the Ministry of Skill Development and Entrepreneurship to offer a digital skilling program to all students enrolled in industrial training institutes (ITIs) via the government of India’s Bharat Skills portal.The three organizations have also signed MoUs with the state governments of Tamil Nadu, Gujarat, Bihar and Assam to roll out a comprehensive blended learning program, which will cover more than 100,000 students from 227 ITIs across these states. The training modules will include online self-learning via the Bharat Skills portal as well as in-classroom training.The skilling program, which will be expanded in a phased manner to ITIs across other states in India, includes tailor-made curriculum with modules for digital literacy, career readiness, employability skills and advanced technology skills such as data analytics. The in-classroom program will deliver more than 240 hours of training to impart skills for digital literacy and fluency; workplace readiness, including creative problem solving and use of data in decision making; and career management skills, including the cultivation of a growth mindset and the ability to identify and plan career journeys. The online module is optimized for mobile phones to enable on-the-go self-learning, and the toolkit also includes train the trainer resources.

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Accenture Helps Occidental Advance Its Digital Transformation

Posted by fidest press agency su domenica, 12 Mag 2019

Accenture (NYSE: ACN) is helping Occidental Petroleum, an international oil and gas exploration and production company, accelerate the transformation of its information technology architecture in support of its business objectives. Accenture, working with Occidental since 2016, is continuing to collaborate on ways to streamline core business processes from the back office to field operations to improve operational agility and efficiency and unlock business value.Targeted benefits include reduced downtime and operational cost as well as enhanced production using digital capabilities. Accenture’s Innovation Hub will help the project’s teams to explore and act on the latest thinking, industry research and cutting-edge technology.“Occidental strives to implement transformational technologies to improve operations and increase efficiencies across all of our business units,” said Yanni Charalambous, vice president and CIO for Occidental. “We look forward to continuing our collaboration with Accenture to capitalize on leading digital technologies and practices.”
Jeff Miers, a managing director in Accenture’s Energy practice and client account lead for Occidental, said, “Occidental is taking an end-to-end look at how digital technologies can be applied in the organization. This approach leaves no stone unturned in the hunt for new ways of working and improving efficiencies across the company.”

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JAL Works with Accenture to Pilot Artificial Intelligence-Enhanced Airport Service

Posted by fidest press agency su sabato, 16 marzo 2019

Japan Airlines (JAL) is working with Accenture (NYSE: ACN) on a new service that applies artificial intelligence (AI) to answer passenger requests at the airline’s check-in counters. The service assesses what check-in counter agents are saying to passengers and then pushes relevant information to the agents’ tablets in near real-time, which includes additional relevant information tailored to the individual’s journey. JAL and Accenture are piloting the AI-enhanced service at its international check-in counters at Narita Airport and Haneda Airport starting today.
The service uses AI applications including voice recognition to identify and interpret statements made by the agents, so it can retrieve data from JAL’s knowledge database or website and proactively answer passenger queries. For passengers, the service is designed to speed up the check-in process and also make the time they spend at the airport less stressful. This supports the airline’s goal to create new value for customers and remain one step ahead of its competitors.For employees, the service will offer a seamless check-in process that previously involved a variety of operating systems and printed documents to answer inquiries like baggage pickup for connecting international flights, seat upgrade requests, and the location of an airport lounge at the destination.JAL recognizes the combination of people and technology is key to generating innovation and they expect this service will be greatly welcomed by both passengers and employees.The pilot runs on an AI platform that combines various AI engines, business processes, and data sources as a hub to generate and continuously improve responses — all designed to help JAL transform how customer service is delivered. The platform’s flexibility and agility are expected to help further accelerate JAL’s business growth.To create the platform, Accenture drew on AI capabilities from Accenture Applied Intelligence as well as agile project development methods and airline expertise from Accenture’s Travel consulting group.JAL will pilot this service in Narita airport and Haneda Airport until the end of March 2019 and evaluate the results to explore full implementation of the service at both airports.

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Culture of Equality Is Powerful Multiplier of Workplace Innovation, New Accenture Research Finds

Posted by fidest press agency su domenica, 10 marzo 2019

Published today in the company’s “Getting to Equal 2019” report, the research found that in the U.S., employees’ innovation mindset — their willingness and ability to innovate — is nearly five times higher in companies with a robust culture of equality, where everyone can advance and thrive, than in least-equal companies.“In this era of widespread disruption, businesses and organizations need to respond with continuous innovation to succeed,” said Julie Sweet, Accenture’s chief executive officer – North America. “Our research makes it clear that tapping the power of workplace culture is essential to unleashing innovation across the company.”According to the research, the vast majority of executives around the world agree that continuous innovation is essential: 95 percent see innovation as vital to competitiveness and business viability. A culture of equality is a powerful driver of an innovation mindset — more than other factors that differentiate organizations, such as industry, country or workforce demographics. Among those surveyed, people across all genders, sexual identities, ages and ethnicities show a stronger innovation mindset in more equal workplace cultures.
Accenture’s new research is based on a survey of more than 18,000 professionals in 27 countries, including 1,400 in the U.S., a survey of more than 150 C-suite executives in eight countries and a model that combines employee survey results with published labor force data. It builds on Accenture’s 2018 research, which identified 40 workplace factors that contribute to a culture of equality, and grouped them into three actionable categories: Bold Leadership, Comprehensive Action and Empowering Environment.This year’s research determined that an empowering environment is by far the most important of the three culture-of-equality categories in increasing an innovation mindset, which consists of six elements: purpose, autonomy, resources, inspiration, collaboration and experimentation. The more empowering the workplace environment, the higher the innovation mindset score. For instance, U.S. employees in robust cultures of equality are seven times more likely to say that nothing holds them back from innovating (44 percent in most equal cultures vs. 6 percent in least equal cultures).However, organizations must close the important gap the research revealed between C-suite executives and employees. While 76 percent of executives globally said they empower employees to innovate, only 42 percent of employees agree. For example, executives appear to overestimate financial rewards, and underestimate purpose, as motivations for employees to innovate. In a more equal culture, the strongest factors underpinning an innovation mindset include providing relevant skills training, flexible working arrangements and respect for work life balance.

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Accenture Wins GLOMO Award for Virtual Reality Mobile Application

Posted by fidest press agency su venerdì, 1 marzo 2019

The Accenture (NYSE: ACN) Virtual Experience Solutions (AVEnueS) has won “Best Mobile VR or AR” at the GSMA GLOMO Awards 2019. The award was presented at MWC19 Barcelona yesterday.
AVEnueS, a solution created by Accenture Health & Public Service, in collaboration with Accenture Interactive, is a first-of-its-kind use of virtual reality in the social services sector, designed to accelerate and expand the training and development of child welfare caseworkers. It was created with real actors and uses immersive storytelling and interactive voice-based scenarios to transform how caseworkers practice and hone data-gathering and decision-making skills. “VR technology is continuing to advance and has the potential to significantly improve outcomes for citizens by helping social service agencies provide even better services,” said Rainer Binder, who leads Accenture’s social services practice globally. “Advances have brought VR to a point where it offers a new transformative way for citizen services organizations to help train caseworkers and other social workers to be more prepared and effective in the field.”AVEnueS requires only a wireless Oculus® headset, a downloadable app and a WiFi connection. The child welfare module involves a trainee interviewing members of a family to determine whether a child is safe in the home. It is designed to help caseworkers assess ambiguity in a home environment, build confidence through practice, and accelerate the pace of learning. As an intense learning experience, it offers a new route to build deep caseworker skills as well as to foster greater understanding among policymakers and other child welfare stakeholders.AVEnueS is also a finalist for an Interactive Innovation Award at South by Southwest® (SXSW®), an award which honors the most forward-thinking advancements in the digital space. The solution will be on display at the finalist showcase on Saturday, March 9, 2019.

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Accenture Opens Intelligent Operations Center in Fukuoka To Help Clients Spur Innovation

Posted by fidest press agency su mercoledì, 30 gennaio 2019

Accenture (NYSE:ACN) today opened a new Accenture Intelligent Operations Center Fukuoka in Fukuoka-shi, Fukuoka Prefecture, as part of the company’s growth plans to expand in Japan. Positioning Fukuoka as one of two major locations in Kyushu along with the Kumamoto Center for providing business process services (BPS), the new Accenture Intelligent Operations Center Fukuoka focuses on helping enterprise clients drive innovation. At the new Accenture Intelligent Operations Center Fukuoka location, clients can work with Accenture’s professionals with expertise in digital and automation technologies, including robotic process automation (RPA), analytics, artificial intelligence (AI) as well as specific industries and business processes, including accounting, finance, HR, procurement, sales, and marketing, to create intelligent operations. Most notably, Accenture professionals from Kumamoto location has achieved a 90 percent improvement in automating the current business operations for local clients.The new Accenture Intelligent Operations Center Fukuoka is also a location for implementing and providing those intelligent operations services to the clients. It is part of Accenture’s global delivery network of more than 50 locations worldwide, Accenture Intelligent Operations Center Fukuoka is connected to these global centers to seamlessly bring the best of Accenture’s global investments and insights to its clients on the ground in Japan, as well as providing advanced business processes from Fukuoka to the world.
The Accenture Innovation Architecture combines capabilities from across the company and is built around six elements to help organizations at any stage of their digital transformation, Accenture Research, Accenture Ventures, Accenture Labs, Accenture Studios, Accenture Innovation Centers, and Accenture Delivery Centers.Accenture Intelligent Operations Center Fukuoka delivers three of these capabilities: Accenture Studio for rapid development and prototyping of applications and the design and creation of digital services, Accenture Innovation Center for demonstrating and scale industry solutions, and Accenture Delivery Center for industrializing the delivery of Accenture innovations globally, unlocking the power of New IT and transform business processes through an unparalleled network across more than 50 locations. AIO Fukuoka will work closely with Accenture’s innovation-generating network all over the world, incorporate the global cutting-edge technologies and successful cases, and communicate innovative business processes from Japan to the world.

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Accenture Names Jeffrey Russell President of Accenture in Canada

Posted by fidest press agency su domenica, 4 novembre 2018

Accenture (NYSE:ACN) has appointed Jeffrey Russell as president of Accenture in Canada, effective Dec. 1. He is succeeding Bill Morris, who will retire from the company at the end of February 2019.Russell is currently a senior managing director with responsibility for leading Accenture’s multi-billion-dollar Products business in North America, which covers the life sciences, industrial, consumer goods, retail and travel industries. During his 20-year career with Accenture, Russell — a Toronto native — has worked across Asia Pacific, Europe, the Middle East and North America while based out of Melbourne, Singapore, New York, London and, most recently, Miami.Among the many leadership roles Russell has held at Accenture were leading Products in the United Kingdom and Ireland; Life Sciences in North America; and Supply Chain and Operations-Management consulting across Asia Pacific. He joined Accenture in 1998 as a partner in the Melbourne, Australia, office.Under Morris’ leadership of Accenture in Canada from 2003 to 2011 and again from 2014 to today, the business has grown significantly — revenues have quadrupled in local currency since 2002. During his tenure, Accenture has further strengthened its relationships with Canada’s leading enterprises and government organizations and become a market leader in high-growth areas such as digital, cloud and security services — which now account for 60 percent of Accenture’s global revenues. In addition, Morris initiated several programs that contributed to Accenture’s current leadership position in inclusion and diversity and corporate social responsibility.

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Accenture Opens Liquid Studio and Nano Lab in Bratislava to Help Clients Innovate by Accelerating Application Development

Posted by fidest press agency su domenica, 17 giugno 2018

Accenture (NYSE: ACN) has opened a Liquid Studio in Bratislava to help clients speed up innovation and software deployment cycles, as well as a Nano Lab, which offers a window into the extensive research and development conducted by Accenture Labs worldwide.At the Accenture Liquid Studio in Bratislava, clients work side-by-side with highly skilled Accenture professionals, building innovative solutions with speed and agility. To accomplish this, Liquid Studio teams are grouped in highly interconnected pods, working with contemporary development approaches such as Agile methodologies powered by DevOps, and disruptive technologies including artificial intelligence, augmented reality, blockchain and cloud.The Nano Lab complements the Liquid Studio in Bratislava by bringing the latest breakthroughs in applied research from Accenture Labs around the world, and demonstrating the potential of emerging technologies through compelling case studies and demos.“With these new offerings, we are able to bring the latest technology innovations to our clients, fostering a startup-like environment in which we can co-create and prototype new solutions,” said Carlo Trimarchi, Europe Advanced Technology Centers lead at Accenture. “We are now able to develop and implement solutions more quickly and efficiently, ultimately benefiting our clients’ businesses.”Tomas Volek, country managing director for Slovakia and Hungary at Accenture, added, “Opening these facilities in Bratislava demonstrates our commitment to investing in this region. Moreover, the expansion enables us to offer new, interesting technology career opportunities to existing and future employees.” The Accenture Liquid Studio and Nano Lab in Bratislava further expand the application development capabilities of the Accenture Advanced Technology Center, which has operated in the city since 2003.Accenture Liquid Studios and Nano Labs are an integral part of the Accenture Innovation Architecture, which brings together capabilities – from research, ventures and labs to studios, innovation centers and delivery centers – to develop and deliver disruptive innovations for clients, and to scale them faster.

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Accenture Opens Liquid Studio in Madrid to Transform Digital Businesses with Rapid Application Development

Posted by fidest press agency su venerdì, 9 febbraio 2018

platform engineeringAccenture (NYSE: ACN) has opened a Liquid Studio in Madrid to help clients speed up innovation and software deployment cycles. At the Liquid Studio, clients work side-by-side with highly skilled Accenture professionals, building innovative solutions with speed and agility and taking days or weeks to achieve what used to take months.
To accomplish this, Liquid Studio teams are grouped in highly interconnected pods, working with contemporary development approaches such as Agile methodologies powered by DevOps, and disruptive technologies including artificial intelligence, augmented reality, blockchain and cloud.
The Accenture Liquid Studio in Madrid collaborates with the Avanade Innovation Center in Barcelona to develop new solutions based on Microsoft technologies, as well as with other Liquid Studio locations and ecosystem alliance partners.“With our new Liquid Studio, we are able to bring the latest technologies to our clients, creating a startup-like environment to co-create and prototype new solutions with them. Through our highly specialized teams, we are now able to deliver and implement solutions in a very short period of time and, therefore, impact in our clients’ businesses in a very positive way,” said Adán Plaza, senior managing director, Accenture Technology Iberia.“The new Liquid Studio reflects our commitment to deliver even more innovation to our clients,” said Juan Pedro Moreno, country managing director of Accenture in Spain, Portugal and Israel. “Accenture is making significant investments to help our clients accelerate their digital transformation and achieve greater business value more quickly and easily.”The Liquid Studio in Madrid further expands Accenture’s digital capabilities in Spain, and follows the opening of the Accenture Digital Hub in Madrid in June 2017, located in Torre Picasso.Accenture Liquid Studios are an integral part of the Accenture Innovation Architecture, which brings together capabilities – from research, ventures and labs to studios, innovation centers and delivery centers – to develop and deliver disruptive innovations for clients, and to scale them faster. (foto: platform engineering)

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Accenture Selects Annapolis-Based Celedon Partners as “Small Business of the Year”

Posted by fidest press agency su mercoledì, 6 dicembre 2017

new yorkNew York. Accenture Federal Services (AFS) has selected Annapolis-based Celedon Partners as the recipient of the “Small Business of the Year” award for its outstanding work helping AFS deliver innovative solutions.
Celedon – a technology firm specializing in cloud computing, custom development and business consulting – played an integral role in the successful execution of Accenture’s Task Management Tool (TMT) solution. The AFS solution revolutionized the concepts of collaboration and task management by allowing for the seamless exchange of tasks within government agencies. This new technology helps digitize the back office, addressing critical business capabilities for full enterprise-wide task management. TMT can be used securely by a diverse client base with unique needs, and streamlines the review and approval process and helps government agencies manage an ever-increasing flow of tasks and information, ultimately improving mission delivery.“Celedon consistently brings high-quality talent that are an integral part of our delivery team,” said Christine Bailey, chief financial officer of Accenture Federal Services. “Through innovative approaches in digital, cloud and emerging technologies AFS works to solve our clients’ largest, most complex problems. Our combined work with the Celedon team continues to produce high-quality deliverables, valuable insights and positive results for our clients.”Accenture Federal Services established the “Small Business of the Year” award in 2014 to reflect its commitment to supplier diversity and its dedication and appreciation to the small-business community across the United States. Nominees were rated on three core areas: technical quality, financial management and overall program management.
Learn more about Accenture’s work: Federal Agencies, U.S. Defense and Intelligence, and Delivering Public Service for the Future. Accenture Federal Services, a wholly owned subsidiary of Accenture LLP (NYSE:ACN), is a U.S. company with offices in Arlington, Virginia. Accenture’s federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations. Learn more at http://www.accenturefederal.com.

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Accenture Named Global and North America Specialized Partner of the Year for HCM Cloud at OpenWorld 2017

Posted by fidest press agency su lunedì, 2 ottobre 2017

terri_straussORACLE OPENWORLD — Accenture (NYSE:ACN) received two new Oracle Excellence Awards in recognition of its success in leveraging Oracle Cloud solutions: Specialized Partner of the Year: HCM Cloud – Global; and HCM Cloud Partner of the Year – North America. These 2017 Oracle Excellence Awards were received at Oracle OpenWorld in San Francisco, an annual event honoring outstanding Oracle PartnerNetwork alliance partners, in recognition of their commitment to delivering innovative solutions and business practices for Oracle customers.“Accenture continues to deliver exceptional results for Oracle customers, bringing unparalleled industry experience and knowledge to every project,” said Camillo Speroni, vice president of worldwide strategic alliances, Oracle. “This year, we congratulate our longtime alliance partner for playing a crucial role in successfully bringing the flexibility of Oracle HCM Cloud to more customers than any other alliance partner in our network, and look forward to many years of continued joint success and innovation.”
In selecting Accenture for these prestigious awards, Oracle highlighted the strength of the Accenture Oracle Business Group, which brings together Oracle’s cloud offerings and Accenture’s deep industry, technology and delivery capability to help drive superior performance, business agility and customer impact for clients. The judges also emphasized the growing success of the Accenture Cloud Suite for Oracle, an integrated digital platform designed to help clients achieve optimal results when migrating applications to the cloud. The Accenture Cloud Suite is a focal point for creating Oracle SaaS, PaaS and IaaS solutions for clients – and can be tailored for individual projects. For businesses moving to Oracle HCM, the Accenture Cloud Suite can help architect, accelerate, and automate their journeys, drawing on Accenture’s extensive experience with Oracle technology and cloud implementations.“It is an honor to have been selected as the 2017 OPN Global and North America Human Management Cloud Partner of the Year,” said Terri Strauss, managing director of Oracle business for Accenture. “With these awards and the recent launch of the Accenture Cloud Suite for Oracle, Accenture continues to demonstrate its strong understanding of the capabilities of Oracle’s suite of cloud solutions as well as our commitment to delivering innovative solutions and business value for our clients looking to accelerate their journey to cloud.”Accenture has been one of Oracle’s top systems integration partners globally for 12 years in a row, with more than 54,000 Oracle-skilled consultants around the world who help accelerate digital transformation by implementing Oracle-based business solutions and new business processes that develop and evolve as their digital business grows. Accenture has teamed with Oracle for more than two decades and is a Global Cloud Elite-level member in Oracle PartnerNetwork. For more information on the Accenture and Oracle relationship, please visit http://www.accenture.com/oracle.

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Accenture e Avanade per il settore dei servizi finanziari

Posted by fidest press agency su venerdì, 29 aprile 2016

mercato digitaleAccenture (NYSE:ACN) e Avanade annunciano il lancio di una nuova soluzione progettata per consentire alle società di servizi finanziari di offrire ai propri clienti un’esperienza digitale ancora più personalizzata. Sviluppata in collaborazione con Microsoft e basata su Microsoft Dynamics CRM, Accenture Customer Analytic Insights per Microsoft (ACAI), aiuta banche, compagnie assicurative ed aziende attive nei mercati finanziari a proporre ai propri clienti offerte più vantaggiose ed una esperienza davvero differenziata. Gli operatori del settore possono ora sfruttare le capacità di analisi predittiva di ACAI per proporre NBA (Next Best Action) ottimizzate, come ad esempio indicazioni su prodotti e servizi consigliati, personalizzati in base alle specifiche esigenze e alla storia individuale del cliente. La soluzione ACAI è il risultato dell’esperienza nei servizi finanziari acquisita da Accenture, Avanade e Microsoft attraverso la collaborazione con centinaia di aziende provenienti dal settore dei financial services.Con la crescita del digitale anche in questo mercato i clienti finali sono più disponibili a valutare alternative rispetto ai fornitori tradizionali. Questa situazione spinge le società di servizi finanziari a differenziare velocemente la propria offerta. Da uno studio condotto da Accenture emerge che entro il 2020 più del 30% del fatturato bancario potrebbe essere messo a rischio da nuovi competitor e nuove tendenze. Le organizzazioni tradizionali del settore devono pertanto individuare modi innovativi per fidelizzare la clientela e cogliere le opportunità di business. Ponendo un’enfasi sulla personalizzazione della proposta con soluzioni come ACAI, che prevedono un approccio proattivo e orientato al cliente, le organizzazioni possono diventare customer-centric e proattive, offrendo cioè ai clienti esattamente ciò di cui hanno bisogno, anziché prodotti e servizi definiti a priori.Sviluppata su Microsoft Dynamics CRM, ACAI combina tecnologie e innovative funzionalità di analisi in un’unica soluzione integrata per aiutare le organizzazioni del settore Finance a proporre la “next-business-action” (NBA) cioè la migliore opzione possibile per uno specifico cliente in quel determinato momento, in modo proattivo ed attraverso qualsiasi canale. Il Customer Analytics Record (CAR) di Accenture, frutto di decenni di esperienza nei financial services, offre una visione di insieme delle attività dei clienti in tutti i canali in un formato ottimizzato per favorire i processi decisionali in tempo reale. ACAI impiega al meglio le capacità di Machine Learning di Microsoft Azure per analizzare le attività dei clienti eseguendo modelli di analisi efficienti, in grado di prevederne il comportamento e proporre le NBA. Una nuova funzionalità di esecuzione delle NBA sviluppata da Avanade ne consente l’integrazione con tutti i sistemi e i canali di interazione, inclusi quelli customer service che utilizzano Microsoft Dynamics e quelli digitali.
“Le società di financial services innovative utilizzano l’analisi dei dati per ottenere una visione di insieme utile per prendere migliori decisioni di business e presentare ai clienti offerte più interessanti e personalizzate” afferma Piercarlo Gera, Distribution and Marketing Services Senior Managing Director di Accenture. “La soluzione Accenture Customer Analytic Insights per Microsoft unisce decenni di esperienza nel settore dei servizi finanziari con strumenti testati e avanzate funzionalità. La nuova soluzione consente alle società di offrire ai clienti esperienze e prodotti differenziati, migliorare il proprio vantaggio competitivo e contribuire alla crescita delle aziende”.“La partnership di Microsoft con Accenture e Avanade è solida e ACAI è la più recente innovazione nell’ambito del nostro costante impegno nel fornire agli istituti finanziari gli strumenti necessari per conseguire i propri obiettivi nel mondo digitale”, ha aggiunto Karen Cone, General Manager for Financial Services di Microsoft Corporation. “ACAI dimostra che la tecnologia Microsoft può favorire l’evoluzione delle società di servizi finanziari in organizzazioni più agili, più intelligenti e più orientate ai clienti”.

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L’evidente gap tecnologico delle banche

Posted by fidest press agency su giovedì, 11 febbraio 2016

board membersdi Alessandro Onano, CMO MoneyFarm.com. Una ricerca di Accenture ha messo in evidenza la grave mancanza di esperienza in campo tecnologico nelle stanze dei bottoni delle principali istituzioni finanziarie mondiali.Secondo il rapporto Bridging the Technology Gap in Financial Services Boardroom, solo il 6% dei membri del CDA e il 3% per cento degli amministratori delle più grandi banche del Mondo hanno una qualche esperienza professionale tecnologia.
La maggior parte delle più grandi sfide che le istituzioni finanziarie devono fronteggiare in questa epoca sono connesse con la tecnologia. Anche chi muove i fili deve quindi avere una conoscenza solida della tecnologia se vuole prendere decisioni informate. FinTech, cyber-sicurezza e le implicazioni tecnologiche derivate dai cambiamenti normativi sono diventate tutte questioni critiche a livello di Consiglio d’Amministrazione ma molti CdA semplicemente non hanno sufficiente esperienza per valutare questi problemi e prendere decisioni sulla strategia, gli investimenti e il modo migliore per allocare risorse tecnologiche. – Richard Lumb, direttore dei Financial Services di Accenture. Il rapporto, sulla base di un’analisi delle esperienze professionali di quasi 2.000 dirigenti e membri del consiglio di amministrazioni di ​​oltre 100 tra le più grandi banche del Mondo, definisce “esperienza tecnologica” il ricoprire, o l’aver ricoperto, un ruolo di alto livello nel dipartimento tech di una società o un ruolo dirigenziale presso un società tech.I consigli di amministrazione delle banche negli Stati Uniti e nel Regno Unito hanno percentuali più elevate di dirigenti con esperienza professionale tecnologica rispetto a quelli di tutti gli altri paesi ma i numeri sono ancora bassi (16% degli amministratori negli USA e il 14% in UK). L’Italia, al pari di Brasile, Grecia e Russia, è il fanalino di coda di questa classifica con una rappresentazione dell’esperienza tecnologica a ridosso dello 0%… non esattamente un vanto.Molte banche si stanno comunque rendendo conto di quanto sia importante colmare questo divario tecnologico e sono alla ricerca di esperti di tecnologia da integrare nel proprio organico. Quel che è certo però è che avere uno o due esperti in squadra non può rappresentare la cura di tutti i mali. Le banche devono cambiare in primis a livello di cultura aziendale attraverso una combinazione di nuove competenze tecnologiche e una migliore alfabetizzazione degli altri amministratori per favorire la comprensione dell’impatto della tecnologia sul business.Il rapporto stesso raccomanda che siano le banche a istituire commissioni tecnologiche a livello di CdA. In maniera del tutto simile a quanto già accade con i comitati di rischio e di controllo, i comitati tecnologici fornirebbero ulteriori competenze e darebbero al board supporto circa le principali decisioni di tecnologia. Attualmente solo il 11% delle principali banche hanno una commissione tecnologiche.Il rapporto suggerisce anche che le istituzioni finanziare debbano prevedere dei programmi di coaching personalizzato per aiutare a migliorare l’acume tecnologico dei propri amministratori in modo che siano meglio attrezzati per prendere decisioni informate.Quel che è certo è che non è più sufficiente (se mai lo è stato!) semplicemente prendere coscienza del pericolo al quale vanno incontro e di come l’innovazione sia fondamentale per evitare di essere tagliati fuori dal mercato. Le banche hanno ormai sopratutto bisogno di un chiaro programma di innovazione con obiettivi misurabili, piani di investimento e strategia di esecuzione. I membri del Consiglio hanno un ruolo chiave da svolgere nell’aiutare a impostare la traiettoria e monitorare i progressi ma, per farlo, avranno bisogno di colmare questo grave ed evidente gap a livello di esperienza in campo tecnologico che oggi le caratterizza. (foto: board members)

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