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Posts Tagged ‘aetna’

Aetna Offers Assistance to Members Affected by Hurricane Harvey in Texas and Louisiana

Posted by fidest press agency su mercoledì, 30 agosto 2017

Hurricane Harvey1Aetna (NYSE:AET) is offering resources to members who have been affected by Hurricane Harvey in the Texas counties of Aransas, Atascosa, Austin, Bee, Bexar, Brazoria, Caldwell, Cameron, Calhoun, Chambers, Colorado, Comal, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Gonzales, Grimes, Guadalupe, Hardin, Harris, Jackson, Jasper, Jefferson, Jim Wells, Karnes, Kerr, Kleberg, Lavaca, Lee, Leon, Liberty, Live Oak, Madison, Matagorda, Montgomery, Newton, Nueces, Refugio, San Patricio, Tyler, Victoria, Waller, Walker, Washington, Wharton, Willacy, and Wilson, and in all parishes in Louisiana.
If needed, affected Aetna members may refill their prescriptions early. Those who use Aetna’s mail-order pharmacy can either get a prescription at an alternate delivery location or refill a prescription that may have been lost, damaged or destroyed.In addition to helping with prescription refills, Aetna can help members who have been evacuated from their homes find care and behavioral health support, among other services. Aetna is also extending claim and appeal filing times.“Our thoughts are with those affected by Hurricane Harvey,” said Mark T. Bertolini, Aetna chairman and CEO. “We are committed to helping our members and employees in Texas and Louisiana get the care, medications and emotional support they need, understanding that many may have evacuated from their homes and are unable to use their usual physicians, pharmacies and hospitals.”Affected Aetna members can also seek emergency care anywhere, as needed. As part of its disaster procedures, Aetna will monitor the impact on its network doctors, hospitals and other health care providers. The company will work closely with providers to make further modifications to its policies as necessary to ensure members have access to care.Aetna has opened its Resources for Living services to the community regardless of whether they are Aetna members or not. Affected individuals can call 1-888-AETNA-EAP (1-888-238-6232) for telephonic consultation to help cope with the emotional impact of this event or for assistance with finding resources such as available shelters, government resources and referrals.

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