Fidest – Agenzia giornalistica/press agency

Quotidiano di informazione – Anno 32 n° 126

Posts Tagged ‘conversations’

6sense to Power Company Insights for Drift Intel to Personalize Conversations

Posted by fidest press agency su venerdì, 22 novembre 2019

6sense, the leading Account Based Orchestration Platform, powered by AI, today announced at HYPERGROWTH that it has partnered with Drift to provide account identification capabilities to customers using the company’s Drift Intel feature. The integration between 6sense’s Company Graph and Drift provides curated company-level data of website visitors to Drift Intel customers.Joint customers can also leverage the integration to bring 6sense account segments and buying stage predictions into Drift to drive highly-targeted account-based strategies on the platform.“As traditional marketing tactics like web forms and email have become less effective, sellers and marketers have adopted new technologies like 6sense and Drift to target accounts that meet their ideal customer profile — and that are in-market to buy,” said Jason Zintak, CEO of 6sense. “The partnership between 6sense and Drift enables B2B organizations to more effectively market and sell their solutions by engaging key decision-makers with highly personalized messages at the right time and place.” Drift helps businesses use conversations to remove friction from the buying process. Drift Intel takes that to the next level by enabling customers to instantly recognize high-value target accounts, engage them with personalized messages based on detailed account information, or route them to the right sales rep. Accurately identifying accounts that visit a Drift customer’s website is essential for customers to deliver personalized messages and target the accounts they most want to engage.“68% of the B2B buying cycle is completed anonymously online before you ever talk to a prospect,” said David Cancel, founder and CEO of Drift. “Adding 6sense gives our Drift Intel customers the ability to accurately identify and engage more of that 68%. We’re thrilled to join forces with 6sense and know this partnership will allow us to continue to provide the best possible experience for our customers.” As a result of the partnership, 6sense will provide company-level data to customers that have access to Drift Intel. Joint customers will also be able to take advantage of integrating rich 6sense account insights with Drift’s personalized conversation capabilities.

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Zendesk Delivers the Future of Conversational Business With Sunshine Conversations

Posted by fidest press agency su domenica, 6 ottobre 2019

Zendesk, Inc. (NYSE: ZEN) announced Sunshine Conversations, an API-based platform that allows businesses to integrate messaging via today’s most popular social channels and directly interact and transact with customers. Additionally, developers can build messaging into their own apps and services to ensure that customers can engage with companies over websites, social channels and private in-app messaging. With Sunshine Conversations, companies can also unify conversations across every digital channel to ensure that key business functions such as sales, service, and marketing have the context needed to align on and conduct follow-up.Sunshine Conversations is part of Zendesk’s open and flexible CRM platform, Zendesk Sunshine, which helps businesses connect customer data in order to deliver the best customer experiences. Launched in November 2018 and native to Amazon Web Services (AWS), Sunshine allows companies to integrate and understand all their customer data, wherever it lives, and gives developers the ability to build and deploy customer apps and services faster.According to Gartner¹, “By 2022, 70% of customer interactions will involve emerging technologies such as machine learning applications, chatbots and mobile messaging, up from 15% in 2018.”
Beyond social channels, Sunshine Conversations’ SDKs make it possible for modern messaging to be customized and integrated natively into businesses’ websites and mobile apps for a truly tailored brand experience. For example, Sunshine Conversations allows businesses to seamlessly transfer conversations from the web to any mobile messaging channel in order to meet the customer where they are, while retaining all context in one continuous conversation.Sunshine Conversations was built from the platform acquired from Smooch Technologies Holdings ULC earlier this year. Sunshine Conversations is available to customers starting today: http://www.zendesk.com/conversations.

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Unmasking

Posted by fidest press agency su giovedì, 24 settembre 2009

Jeff ThomasParis until 29/1/2010 5, rue de Constantine Canadian Cultural Centre Curators : Martha Langford and Sherry Farrell Racette  The Canadian Cultural Centre presents Unmasking : Arthur Renwick, Adrian Stimson, Jeff Thomas, an exhibition organized for “Photoquai” , the New World Visual Arts biennale of the Quai Branly museum in Paris. The photographic works of Arthur Renwick, Adrian Stimson, and Jeff Thomas are diverse, and to varying degrees, confrontational expressions of First Nations identity. Unmasking explores their individual strategies, which can be gentle, campy, or whimsical, while creating conversations between contemporary art, mass culture, and representations of the past.  All three artists use staging, or posing, of the human subject, referring directly or obliquely to photographic documents, such as Edward S. Curtis’s monumental and flawed The North American Indian, as well as stereotypical three-dimensional objects, ranging from sculptures to toys. All three also look to the built environment and the landscape for vestiges of First Nations representation and still active systems of belief. Every work in Unmasking carries signs of rupture in the historical account – signs that draw out specific histories and contemporary realities. Their mises-en-sce’ne and performances are based on sound research and deep understanding of cultural traditions, while firmly implanted in the present. Their images powerfully state: we are here now; recognize us; acknowledge us; deal with us.  The exhibition has been organized by independent curators Martha Langford and Sherry Farrell Racette for the Canadian Cultural Centre, within the context of Photoquai – Renwick, Stimson, and Thomas are featured in the 2009 edition.  Arthur Renwick was born in Kitimat, British Columbia, and grew up in the Haisla Territory.  Born in Sault Ste. Marie, Ontario, Adrian Stimson is a member of the Siksika (Blackfoot) Nation in southern Alberta. Jeff Thomas was born in Buffalo, New York, and currently lives in Ottawa.  Martha Langford is an associate professor and Concordia University Research Chair in Art History at Concordia University in Montreal.  Sherry Farrell Racette (Timiskaming First Nation) is an interdisciplinary scholar, an illustrator of children’s books, a painter and multi-media artist whose work combines traditional and contemporary media. (Image: Jeff Thomas)

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