Farmers Insurance Federal Credit Union Engages Xtensifi for Strategic Consulting Services

Xtensifi, a digital consulting firm that enables financial institutions to create and execute their mobile and online strategies, announced today that it was recently selected by Farmers Insurance Federal Credit Union to provide strategic consulting services to help accelerate digital transformation of member services. Xtensifi applied its expertise in digital banking services and technology to assist Farmers Insurance Federal Credit Union in defining innovation priorities, clarifying a vision and creating a roadmap to achieve the institution’s strategic goals. Additionally, Xtensifi worked closely with credit union executives to formulate and assess innovation opportunities and develop actionable plans. “Our number one goal is to provide superior member service,” said Laura Campbell, CEO of Farmers Insurance Federal Credit Union. “Xtensifi has been instrumental in helping us define our digital strategy which will enable us to deliver extraordinary service through non-traditional/remote channels.” “Each new partnership is important to us, and we are excited to help Farmers Insurance Federal Credit Union with its strategic goals,” said George Kelley, CEO of Xtensifi. “As consumer expectations continue to evolve, it can be overwhelming for financial institutions to keep up the pace of change that new technologies enable. At Xtensifi, we remain committed to providing highly-customized consulting services, to improve not only internal processes, but also enhance the member’s digital experience.”